Terms of Service | Hen Hideaways
Last updated: 16 April 2025
1. Introduction
Welcome to Hen Hideaways. These Terms of Service ("Terms") govern your use of the Hen Hideaways website, mobile applications, and services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
2. Use of the Service
Hen Hideaways provides a platform for users to discover, browse, and book accommodations suitable for hen parties. We do not own or manage any of the properties listed on our platform. We act as an intermediary between guests and hosts.
3. Account Registration
To access certain features of the Service, you may be required to register for an account. When you register, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account.
4. Booking and Payments
All bookings are subject to availability and acceptance by the property host. Payments are processed securely through our payment partners. Additional fees, such as cleaning fees or security deposits, may apply to bookings.
5. Cancellation Policy
Cancellation policies vary by property and are clearly displayed on each property listing. Please review the cancellation policy before completing your booking.
6. User Conduct
You agree not to use the Service for any illegal purposes or in any way that could damage, disable, or impair the Service. You agree not to attempt to gain unauthorized access to any part of the Service.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by Hen Hideaways and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9. Limitation of Liability
In no event shall Hen Hideaways, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of any significant changes. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at support@henhideaways.com.